Do you include addressed names in emails as headings?
Last updated by Brady Stroud [SSW] 10 months ago.See historyIf you have to address an email to one or multiple people (including to yourself), include each person's name as a heading. This helps them quickly locate which part of the email that applies to them.
To: | Jean, Anthony |
Cc: | Adam |
Subject: | SSW CodeAuditor - Bug |
Hi Jean,
Can you help with this one?
Hi Anthony,
I've tried to replicate the behaviour but was unsuccessful.
- Can you make sure Northwind is using the latest version?
- When finished, please repackage with the new registration
Figure: Bad example - Names as normal text is not the best for readability
To: | Jean, Anthony |
Cc: | Adam |
Subject: | SSW CodeAuditor - Bug |
Figure: Good example - When addressing multiple people, include each addressee's name as a separate heading
Tip 1: You can add a heading 3 in Outlook by typing Control+Alt+3.
Tip 2: When sending from apps/devices that don't allow headings, at least make the names bold.
Video: Top 10+ Rules to Better Email Communication with Ulysses Maclaren.