Communication - Do you start and end with positive feedback? (aka The 'Sandwich' rule)
Last updated by Brady Stroud [SSW] 10 months ago.See historyAvoid curt emails when correcting people. The sandwich rule approach is an effective way to provide feedback to other team members and clients.
- Start with positive feedback
- Give your recommendations for improvement
- End with some additional positive feedback (you may repeat #1)
This optimistic approach makes the receiver digest the feedback in a better way, allowing you to maintain a healthy relationship with your team members and clients.